Get in Touch
Whether you have questions about our service, need technical support, or want to provide feedback, we're here to help. Our team is committed to providing excellent customer service and support.
⚡ Quick Response
We typically respond to all inquiries within 24 hours during business days.
General Support
For general questions, technical support, and service inquiries.
Business Inquiries
For partnerships, enterprise solutions, and business opportunities.
Privacy & Legal
For privacy concerns, legal matters, and data protection questions.
Contact Form
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Frequently Asked Questions
Find quick answers to common questions about ClearBG.
ClearBG uses advanced AI technology to automatically detect and remove backgrounds from images. Simply upload your image, and our AI will process it to create a clean, professional result with transparent background.
We support all major image formats including JPG, JPEG, PNG, and more. The processed images can be downloaded in PNG format with transparent background or JPG format with white background.
Yes, absolutely. We take data security seriously. Your images are processed securely and are automatically deleted after processing. We never store your images permanently or share them with third parties.
Processing typically takes just a few seconds for most images. The exact time depends on image size and complexity, but our optimized AI ensures fast results.
Yes! We provide a comprehensive API for developers and businesses. Contact our business team at business@clearbg.top for API access and integration support.
We're committed to providing high-quality results. If you're not satisfied, please contact our support team with details about the issue, and we'll work to resolve it or provide guidance on getting better results.
Support Hours
Our support team is available to help you:
- Monday - Friday: 9:00 AM - 6:00 PM (UTC)
- Saturday: 10:00 AM - 4:00 PM (UTC)
- Sunday: Closed
- Emergency Support: Available for critical issues
Pro Tip
For faster support, please include as much detail as possible in your message, including your browser type, device information, and steps to reproduce any issues you're experiencing.