Last updated: September 9, 2025
🔒 Privacy Commitment
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use ClearBG.
1. Information We Collect
1.1 Images You Upload
When you use our background removal service, you may upload images for processing. These images are:
- Processed temporarily for background removal
- Not stored permanently on our servers
- Automatically deleted after processing is complete
- Never shared with third parties
1.2 Usage Information
We collect information about how you interact with our service, including:
- Pages visited and features used
- Time spent on our website
- Processing requests and results
- Error logs and performance data
1.3 Technical Information
We automatically collect certain technical information, such as:
- IP address and location data
- Browser type and version
- Device information (mobile, desktop, etc.)
- Operating system
- Referral source
2. How We Use Your Information
Purpose | Data Used | Legal Basis |
---|---|---|
Provide background removal service | Uploaded images | Contract performance |
Improve our AI algorithms | Processing results (anonymized) | Legitimate interest |
Website functionality | Technical information | Legitimate interest |
Customer support | Usage information | Legitimate interest |
Security and fraud prevention | IP address, usage patterns | Legitimate interest |
3. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data transmission is encrypted using SSL/TLS
- Secure Processing: Images are processed in secure, isolated environments
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Security practices are regularly reviewed and updated
- Data Minimization: We only collect data necessary for our services
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Trusted third parties who assist in operating our service (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
5. Data Retention
We retain your information only as long as necessary:
- Images: Deleted immediately after processing (within minutes)
- Usage Data: Retained for up to 12 months for service improvement
- Technical Logs: Retained for up to 6 months for security purposes
- Account Information: Retained until account deletion
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for data processing
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other appropriate safeguards as required by law
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Posting notifications on our website for material changes
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our website:
- Website: clearbg.top
- Response Time: We aim to respond within 48 hours
Your Privacy Matters
We are committed to transparency and giving you control over your personal information. If you have any concerns or questions about how we handle your data, please don't hesitate to contact us.